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Do I have to tell a lead the call is being recorded?

Short answer

In many states, yes. Thirteen states require everyone on the call to agree before you record, including California, Florida, Illinois, Pennsylvania and Washington. The simple fix is to say "this call may be recorded" at the start of every call.

The all party states are California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Oregon, Pennsylvania and Washington.

New York also asks telemarketers to say if a call is recorded in the first 30 seconds.

When you and the lead are in different states, which law applies is not settled, so follow the stricter one. This is a summary, not legal advice.

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Updated October 2026. Market prices are list prices from public seller pages. Results depend on your firm. Not every lead becomes a case.

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